Introduction

Welcome to Sunline Australia! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.sunlineaustralia.com.au.

Who We Are

Company Name: Sunline Australia

Website Domain: www.sunlineaustralia.com.au

Website Type: Company and Product Information

Products & Services: Swimming pool products

Information We Collect

We collect various types of information to provide and improve our services:

1. Personal Information

Contact Details: Name, email address, phone number, and mailing address.

Account Information: Username and password for registered users.

Transaction Information: Payment details and order history.

2. Non-Personal Information

Technical Data: IP address, browser type, operating system, and device information.

Usage Data: Pages visited, time spent on the site, links clicked, and other browsing behavior.

3. Cookies and Tracking Technologies

Cookies: Small files stored on your device to enhance user experience.

Analytics Tools: Google Analytics, Mixpanel, Hotjar, Piwik.

How We Use Your Information

We use the collected information for various purposes:

1. Providing and Improving Services

To process orders and manage accounts.

To personalize your experience on our website.

To improve our website and product offerings.

2. Communication

To send order confirmations and updates.

To respond to your inquiries and provide customer support.

To send marketing emails, newsletters, and promotional offers (with your consent).

3. Analytics and Research

To analyze website usage and improve user experience.

To monitor the effectiveness of marketing campaigns.

To conduct research and generate statistical reports.

Sharing Your Information

We do not sell your personal information. We may share your data with third parties in the following situations:

1. Service Providers

Payment Processors: To process transactions securely.

Shipping Companies: To deliver products to your address.

Analytics Providers: Google Analytics, Mixpanel, Hotjar, Piwik, to analyze website usage.

2. Legal Requirements

To comply with legal obligations and protect our rights.

To respond to lawful requests by public authorities.

Your Rights

You have the right to:

1. Access and Update

Request access to your personal information.

Correct or update your personal information.

2. Delete

Request deletion of your personal information.

3. Restrict and Object

Restrict the processing of your personal information.

Object to the processing of your personal information.

4. Data Portability

Request a copy of your personal data in a structured, machine-readable format.

Security Measures

We implement a variety of security measures to protect your personal information, including:

Encryption: Secure Socket Layer (SSL) technology to encrypt data during transmission.

Access Controls: Restricted access to personal information to authorized personnel only.

Regular Audits: Routine security audits to identify and address vulnerabilities.

Cookies Policy

We use cookies to enhance your browsing experience. You can control cookie settings through your browser.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function.

Performance Cookies: To analyze website performance and usage.

Functional Cookies: To remember your preferences and settings.

Advertising Cookies: To deliver relevant ads based on your interests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sunline Australia

Email: info@sunlineaustralia.com.au

Phone: +61 (0)8 1234 5678

Address: 123 Sunline St, Perth, WA 6000, Australia

By using our website, you consent to our Privacy Policy. Thank you for trusting Sunline Australia with your personal information.